Shipping & Returns Policy
At Sahari Hub, we strive to deliver your order safely and transparently across India.
Shipping Policy
Fast & reliable delivery across India
At Sahari Hub, we strive to deliver your order safely and on time across India.
- We ship to all serviceable locations across India.
- Orders are processed within 1–2 business days.
- Delivery usually takes 2–6 business days, depending on your location.
- Delivery timelines may vary during festivals, public holidays, or unforeseen circumstances.
Order Processing
- Orders placed before 2:00 PM are usually processed the same business day.
- Orders placed after 2:00 PM or on Sundays/public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.
Shipping Charges
- Free Shipping across India.
- No hidden shipping charges. The final price shown at checkout is the amount you pay.
- Delivery is available to all serviceable locations across India.
Return & Exchange Policy
Quality inspection & Exchange rules
At Sahari Hub, every product is carefully inspected before dispatch. However, if you receive a damaged or defective item, we’re here to help.
Exchange Eligibility
- •Exchanges are accepted only for damaged or defective products.
- An unboxing video recorded from the moment the package is opened is mandatory to process any exchange request.
- •The exchange request must be raised within 7 days of the delivery date.
- •The product must be unused, with all original tags and packaging intact.
Non-Eligible Returns
We do not accept returns or exchanges for:
- ✕ Change of mind
- ✕ Incorrect product selection by the customer
- ✕ Used, washed, or damaged products
- ✕ Products without the original tags or packaging
- ✕ Claims made without a valid unboxing video
Detailed Eligibility Requirements
To be eligible for an exchange:
- 1. Damaged or defective at delivery
- 2. Mandatory unboxing video from package start
- 3. Submitted within 7 days of delivery
- 4. Unused with all original tags & packaging
- 5. Inspected upon return — exchange processed once verified
Refund Process
At Sahari Hub, we do not offer refunds.
If you receive a damaged or defective product, you may request an exchange within 7 days of delivery by providing a valid unboxing video.
Once your request is verified, the damaged product will be replaced with the same product or an equivalent product, subject to availability.
Order Cancellation
- Orders can be cancelled only before they are shipped.
- Once an order has been dispatched, it cannot be cancelled.
- To request a cancellation, please contact our customer support as soon as possible.
- If the order has already been shipped, it will not be eligible for cancellation.